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← The share of users who would be very disappointed to lose your product…
17 connected korrents · 13 moments from 21 Feb 2023 to 20 Sept 2026.
Everything filed under startups
startups
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benchmarks
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product management
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venture capital
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scaling laws
Everything filed under design
design Same subject Same subject Same subject Same subject Same subject Same subject Same subject Same subject Same subject Same subject Same subject Same subject Same subject Same subject Same subject Same subject Same subject Read this korrent: The share of users who would be very disappointed to lose your product predicts success far better than net promoter score, and forty percent is the line. The share of users who would be very disappointed to lose your product predicts success far better than net promoter score, and forty percent is the line. Last stated 2 years ago
23 Mar 2025
RV
Rahul Vohra — holds since 2025-03-23 — tap for who they are
Same subject: Ignore both the users who love your product and the ones who are indifferent to it; the only feedback that raises product-market fit comes from the somewhat disappointed. — tap to centre the map on it Ignore both the users who love your product and the ones who are indifferent to it; the only feedback that raises product-market fit comes from the somewhat disappointed. Last stated 2 years ago
23 Mar 2025
RV
Rahul Vohra — holds since 2025-03-23 — tap for who they are
Same subject: Only 30 to 50 percent of product experiments win, because consumer behaviour is too unpredictable to be predicted from a hypothesis. — tap to centre the map on it Only 30 to 50 percent of product experiments win, because consumer behaviour is too unpredictable to be predicted from a hypothesis. Last stated a year ago
5 Oct 2025
AC
Albert Cheng — holds since 2025-10-05 — tap for who they are
Same subject: Reaching product-market fit requires deliberately not acting on the feedback of many of your early users, at the same time as listening intensely. — tap to centre the map on it Reaching product-market fit requires deliberately not acting on the feedback of many of your early users, at the same time as listening intensely. Last stated 2 years ago
23 Mar 2025
RV
Rahul Vohra — holds since 2025-03-23 — tap for who they are
Same subject: Product-market fit shows up as anger when you tell people they cannot have it yet, not as polite interest. — tap to centre the map on it Product-market fit shows up as anger when you tell people they cannot have it yet, not as polite interest. Last stated 2 months ago
10 Aug 2026
PS
Peter Steinberger — holds since 2026-08-10 — tap for who they are
Same subject: It is harder to build performance advertising products around audiences that are hard to measure. — tap to centre the map on it It is harder to build performance advertising products around audiences that are hard to measure. Last stated a month ago
20 Sept 2026
PS
Peter Sellis — holds since 2026-09-20 — tap for who they are
Same subject: Every question about stalled growth reduces to whether the customer is actually getting the value you promised. — tap to centre the map on it Every question about stalled growth reduces to whether the customer is actually getting the value you promised. Last stated 9 months ago
25 Jan 2026
JC
Jason Cohen — holds since 2026-01-25 — tap for who they are
Same subject: Build where today's models succeed one percent of the time, not twenty: partial success means the capability is already arriving. — tap to centre the map on it Build where today's models succeed one percent of the time, not twenty: partial success means the capability is already arriving. Last stated 3 months ago
30 Jul 2026
JD
Jeff Dean — holds since 2026-07-30 — tap for who they are
Same subject: Working at a company turns you into a power user, which is why pattern matching fails and even an experienced growth leader is wrong all the time. — tap to centre the map on it Working at a company turns you into a power user, which is why pattern matching fails and even an experienced growth leader is wrong all the time. Last stated a year ago
5 Oct 2025
AC
Albert Cheng — holds since 2025-10-05 — tap for who they are
Same subject: A benchmark result should be reported under a stated budget, or as a curve against test-time compute — never as a single number. — tap to centre the map on it A benchmark result should be reported under a stated budget, or as a curve against test-time compute — never as a single number. Last stated 4 months ago
26 Jun 2026
NB
Noam Brown — holds since 2026-06-26 — tap for who they are
Same subject: A benchmark that ranks Claude Code last while it stays first in use is measuring the wrong thing, and has been for a year. — tap to centre the map on it A benchmark that ranks Claude Code last while it stays first in use is measuring the wrong thing, and has been for a year. Last stated 2 months ago
3 Sept 2026
DR
Dax Raad — holds since 2026-09-03 — tap for who they are
Same subject: A carmaker's claim to be the safest is mostly an artefact of comparing a new car against a fleet average twelve years old. — tap to centre the map on it A carmaker's claim to be the safest is mostly an artefact of comparing a new car against a fleet average twelve years old. Last stated 3 years ago
19 Dec 2023
PK
Philip Koopman — holds since 2023-12-19 — tap for who they are
Same subject: A founder should take half the valuation if it buys all of the control, because the right to be wrong in your own way is what founding was for. — tap to centre the map on it A founder should take half the valuation if it buys all of the control, because the right to be wrong in your own way is what founding was for. Last stated 5 months ago
2 Jun 2026
MP
Mark Pincus — holds since 2026-06-02 — tap for who they are
Same subject: AI factories and foundries are too capital-intensive for venture money; they need government or sovereign funds behind them. — tap to centre the map on it AI factories and foundries are too capital-intensive for venture money; they need government or sovereign funds behind them. Last stated 4 months ago
18 Jun 2026
LT
Lip-Bu Tan — holds since 2026-06-18 — tap for who they are
Same subject: Being formidable means getting what you want in any situation, and that is exactly why investors want it: a formidable founder's interests and theirs are the same. — tap to centre the map on it Being formidable means getting what you want in any situation, and that is exactly why investors want it: a formidable founder's interests and theirs are the same. Last stated 2 months ago
3 Sept 2026
PG
Paul Graham — holds since 2026-09-03 — tap for who they are
Same subject: A healthy enterprise win rate on qualified opportunities is around 30 to 35 percent, not 50. — tap to centre the map on it A healthy enterprise win rate on qualified opportunities is around 30 to 35 percent, not 50. Last stated 2 months ago
23 Aug 2026
JA
Jen Abel — holds since 2026-08-23 — tap for who they are
Same subject: An enterprise win rate above about 35 percent means the price is too low. — tap to centre the map on it An enterprise win rate above about 35 percent means the price is too low. Last stated 2 months ago
23 Aug 2026
JA
Jen Abel — holds since 2026-08-23 — tap for who they are
Same subject: Not using own servers is financial malpractice for mid-sized SaaS businesses — tap to centre the map on it Not using own servers is financial malpractice for mid-sized SaaS businesses Last stated 4 years ago
21 Feb 2023
DH
David Heinemeier Hansson — holds since 2023-02-21 — tap for who they are
At the centre
The share of users who would be very disappointed to lose your product predicts success far better than net promoter score, and forty percent is the line.
Holds Read this korrent →
Ignore both the users who love your product and the ones who are indifferent to it; the only feedback that raises product-market fit comes from the somewhat disappointed.
Holds
Only 30 to 50 percent of product experiments win, because consumer behaviour is too unpredictable to be predicted from a hypothesis.
Holds
Reaching product-market fit requires deliberately not acting on the feedback of many of your early users, at the same time as listening intensely.
Holds
Product-market fit shows up as anger when you tell people they cannot have it yet, not as polite interest.
Holds
It is harder to build performance advertising products around audiences that are hard to measure.
Holds
Every question about stalled growth reduces to whether the customer is actually getting the value you promised.
Holds
Build where today's models succeed one percent of the time, not twenty: partial success means the capability is already arriving.
Holds
Working at a company turns you into a power user, which is why pattern matching fails and even an experienced growth leader is wrong all the time.
Holds
A benchmark result should be reported under a stated budget, or as a curve against test-time compute — never as a single number.
Holds
A benchmark that ranks Claude Code last while it stays first in use is measuring the wrong thing, and has been for a year.
Holds
A carmaker's claim to be the safest is mostly an artefact of comparing a new car against a fleet average twelve years old.
Holds
A founder should take half the valuation if it buys all of the control, because the right to be wrong in your own way is what founding was for.
Holds
AI factories and foundries are too capital-intensive for venture money; they need government or sovereign funds behind them.
Holds
Being formidable means getting what you want in any situation, and that is exactly why investors want it: a formidable founder's interests and theirs are the same.
Holds
A healthy enterprise win rate on qualified opportunities is around 30 to 35 percent, not 50.
Holds
An enterprise win rate above about 35 percent means the price is too low.
Holds
Not using own servers is financial malpractice for mid-sized SaaS businesses
Holds