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← Companies would often be better off moving a tenth to a fifth of their…

17 connected korrents · 17 moments from 9 Aug 2022 to 17 Sept 2026.

Everything filed under behavioural science behavioural science Everything filed under motivation motivation Everything filed under attitude change attitude change Everything filed under team size team size Everything filed under innovation innovation Everything filed under the cloud the cloud Everything filed under the cloud the cloud Everything filed under empathy empathy Same subjectSame subjectSame subjectSame subjectSame subjectSame subjectSame subjectSame subjectSame subjectSame subjectSame subjectSame subjectSame subjectSame subjectSame subjectSame subjectSame subject Read this korrent: Companies would often be better off moving a tenth to a fifth of their marketing budget into paying call centre staff properly. Companies would often be better off movinga tenth to a fifth of their marketingbudget into paying call centre staffproperly. Last stated 10 months ago 9 Dec 2025 RS Rory Sutherland — holds since 2025-12-09 — tap for who they are Same subject: Making a highly paid team wait a week to buy a tool at half price destroys far more value than it saves. — tap to centre the map on it Making a highly paid team wait aweek to buy a tool at half pricedestroys far more value than itsaves. Last stated 3 months ago 7 Aug 2026 MH Max Hodak — holds since 2026-08-07 — tap for who they are Same subject: Charging different customers wildly different prices is a mistake, because the market talks. — tap to centre the map on it Charging different customers wildlydifferent prices is a mistake,because the market talks. Last stated 2 months ago 23 Aug 2026 JA Jen Abel — holds since 2026-08-23 — tap for who they are Same subject: A full-time job is not the best way to monetise a skill; it is one package among several, and defaulting to it is a faulty plan. — tap to centre the map on it A full-time job is not the best wayto monetise a skill; it is onepackage among several, anddefaulting to it is a faulty plan. Last stated 2 years ago 19 Jan 2025 EV Elena Verna — holds since 2025-01-19 — tap for who they are Same subject: A few senior individual contributors can be paid VP money and still cost less than the layered product org they replace. — tap to centre the map on it A few senior individual contributorscan be paid VP money and still costless than the layered product orgthey replace. Last stated 3 months ago 2 Aug 2026 TV Tom Verrilli — holds since 2026-08-02 — tap for who they are Same subject: Marketing returns are fat-tailed, so paying for marketing by the hour misprices work whose value comes from a small fraction of it. — tap to centre the map on it Marketing returns are fat-tailed, sopaying for marketing by the hourmisprices work whose value comesfrom a small fraction of it. Last stated 10 months ago 9 Dec 2025 RS Rory Sutherland — holds since 2025-12-09 — tap for who they are Same subject: Revenue is outside your control and costs are inside it, which is why cutting a recurring expense is the lever a business owner should love. — tap to centre the map on it Revenue is outside your control andcosts are inside it, which is whycutting a recurring expense is thelever a business owner should love. Last stated 3 months ago 26 Jul 2026 DH David Heinemeier Hansson — holds since 2026-07-26 — tap for who they are Same subject: Companies should cut cloud costs before cutting staff — tap to centre the map on it Companies should cut cloud costsbefore cutting staff Last stated 4 years ago 23 Mar 2023 DH David Heinemeier Hansson — holds since 2023-03-23 — tap for who they are Same subject: Listening to customers is invaluable, but you should not build the thing they asked you for. — tap to centre the map on it Listening to customers isinvaluable, but you should not buildthe thing they asked you for. Last stated 6 months ago 26 Apr 2026 ES Evan Spiegel — holds since 2026-04-26 — tap for who they are CP Colin Percival — holds since 2025-09-01 — tap for who they are Same subject: A belief system combining cosmic stakes, privileged knowledge, personal vocation and an imperative to act can license extraordinary behavior when it conflicts with ordinary constraints. — tap to centre the map on it A belief system combining cosmicstakes, privileged knowledge,personal vocation and an imperativeto act can license extraordinarybehavior when it conflicts withordinary constraints. Last stated a month ago 17 Sept 2026 VR Venkatesh Rao — holds since 2026-09-17 — tap for who they are Same subject: A cancellation-reason drop-down measures list order rather than reasons: randomise the options and every one of them gets picked equally. — tap to centre the map on it A cancellation-reason drop-downmeasures list order rather thanreasons: randomise the options andevery one of them gets pickedequally. Last stated 9 months ago 25 Jan 2026 JC Jason Cohen — holds since 2026-01-25 — tap for who they are Same subject: A decision cannot be judged by its outcome, because good decisions fail through no fault of the decider and bad ones succeed by luck. — tap to centre the map on it A decision cannot be judged by itsoutcome, because good decisions failthrough no fault of the decider andbad ones succeed by luck. Last stated 4 years ago 9 Aug 2022 GK Gary Klein — holds since 2022-08-09 — tap for who they are Same subject: Being professionally offended by every little thing is no longer a dominant disposition — tap to centre the map on it Being professionally offended byevery little thing is no longer adominant disposition Last stated 2 years ago 6 Nov 2024 DH David Heinemeier Hansson — holds since 2024-11-06 — tap for who they are Same subject: Blaming and shaming people only makes them defensive, dig in their heels, or tune out, rather than change their minds. — tap to centre the map on it Blaming and shaming people onlymakes them defensive, dig in theirheels, or tune out, rather thanchange their minds. Last stated 5 months ago 9 Jun 2026 AG Adam Grant — holds since 2026-06-09 — tap for who they are Same subject: Decades of warnings about an AI apocalypse do not justify much concern today. — tap to centre the map on it Decades of warnings about an AIapocalypse do not justify muchconcern today. Last stated a month ago 12 Sept 2026 PF Paul Ford — holds since 2026-09-12 — tap for who they are Same subject: A drop in agency is the earliest sign of burnout, arriving before you consciously notice you are burning out. — tap to centre the map on it A drop in agency is the earliestsign of burnout, arriving before youconsciously notice you are burningout. Last stated 3 years ago 10 Jan 2024 CH Cate Hall — holds since 2024-01-10 — tap for who they are Same subject: A founder who picks an idea because the market wants it will give up, because nobody can persist at something that was never important to them. — tap to centre the map on it A founder who picks an idea becausethe market wants it will give up,because nobody can persist atsomething that was never importantto them. Last stated 2 years ago 19 Jun 2024 AS Aravind Srinivas — holds since 2024-06-19 — tap for who they are Same subject: A general inclination of all humankind is a perpetual, restless desire of power after power that ends only in death — tap to centre the map on it A general inclination of allhumankind is a perpetual, restlessdesire of power after power thatends only in death TH Thomas Hobbes — holds since c. 1651 — tap for who they are
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At the centre Companies would often be better off moving a tenth to a fifth of their marketing budget into paying call centre staff properly. Last stated 9 Dec 2025 · 10 months ago Holds Rory Sutherland Read this korrent →