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Tobias Lütke

Tobias Lütke

@tobi-lutke · 63 positions · On ppll ↗

Co-founder and CEO of Shopify; long-time Linux user and Omarchy contributor.

Tobias Lütke did not write this page.

We collected these quotes from things they published elsewhere, and every quote links to where it was said. They have no account here and have not endorsed this site. Quotes are word for word; the short line under each one is our own restatement, not their wording. Their own site. Is this you? Claim it or ask us to remove it. Or tell us what is wrong here.

10 of Tobias Lütke's claims fit 8 mental models. Most often: Feedback loops, Incentives, Activation energy.

Models they name

Their own words name the idea.

Feedback loops

Shorten the loop between doing and finding out; whatever a loop rewards is what you become.

Used by 62 others

The right path for a company tends to be the option without a rapid feedback loop attached.

  1. Tobias Lütke Co-founder and CEO of Shopify I find a very high correlation between the right path and the ones that don't have feedback loops um attached. Tobi Lütke: The Skills AI Makes More Valuableyoutube.com · 15 Sept 2026 · 0:37:59 into the videoAll korrents from this video
    I find a very high correlation between the right path and the ones that don't have feedback loops um attached.

    Watch from 0:37:59 plays here

    ↗Tobi Lütke: The Skills AI Makes More Valuableyoutube.com

    15 Sept 2026 · video · 1h 04m · spoken · machine transcript

Tiny models trained for narrow tasks can perform excellently when paired with a strong self-improving recursive flywheel

  1. Tobias Lütke Co-founder and CEO of Shopify Training tiny models for special purpose use cases works so incredibly well if you have a great self improving recursive flywheel. @tobi on Xx.com · 1 Sept 2026
    Training tiny models for special purpose use cases works so incredibly well if you have a great self improving recursive flywheel.

Incentives

Look at what people are rewarded for; it explains more behaviour than what they say, your own included.

Used by 85 others

Companies are short-term focused not because executives are, but because executives are incentivised to prove results at quarterly intervals.

  1. Tobias Lütke Co-founder and CEO of Shopify I don't think the executives tend to be short-term focused, but the executives often like what they incentivized to keep their job. Therefore, they need to be able to prove that they're doing a good job at intervals. Tobi Lütke: The Skills AI Makes More Valuableyoutube.com · 15 Sept 2026 · 0:38:15 into the videoAll korrents from this video
    I don't think the executives tend to be short-term focused, but the executives often like what they incentivized to keep their job. Therefore, they need to be able to prove that they're doing a good job at intervals.

    Watch from 0:38:15 plays here

    ↗Tobi Lütke: The Skills AI Makes More Valuableyoutube.com

    15 Sept 2026 · video · 1h 04m · spoken · machine transcript

A politician's plan to fund a program by taking some people's money is driven by an incentive to buy votes rather than make things better.

  1. Tobias Lütke Co-founder and CEO of Shopify She’s saying she will take some people’s money to pay for this. The incentive is to buy votes, not make things better. @tobi on Xx.com · 27 Sept 2026
    She’s saying she will take some people’s money to pay for this. The incentive is to buy votes, not make things better.

Craft in the details

Care about the parts nobody sees; quality shows in the details.

Used by 20 others

You are not a craftsperson unless you care about the parts of a product that other people do not see.

  1. Tobias Lütke Co-founder and CEO of Shopify You're not a crafts person unless you care about the parts of products that other people don't see. Tobi Lütke: The Skills AI Makes More Valuableyoutube.com · 15 Sept 2026 · 0:53:42 into the videoAll korrents from this video
    You're not a crafts person unless you care about the parts of products that other people don't see.

    Watch from 0:53:42 plays here

    ↗Tobi Lütke: The Skills AI Makes More Valuableyoutube.com

    15 Sept 2026 · video · 1h 04m · spoken · machine transcript

Models we see in what they say

Our reading: their claim applies the idea without naming it. The claim is theirs; filing it here is ours.

Activation energy

Starting is the hardest part, and the bigger the change, the more energy it takes to begin.

Used by 5 others

In a managerially run company legitimacy lives in the plan rather than in any person, which is why changing anything takes enormous activation energy.

  1. Tobias Lütke Co-founder and CEO of Shopify no one carries the full legitimacy inside of a company. Legitimacy is a currency in a companies. No one carries the full legitimacy in a company, even the CEO. The CEO just has a lot of input on the plan. The plan carries the legitimacy. ACQ2: How to Live in Everyone Else's Future (with Shopify CEO Tobi Lütke)youtube.com · 18 Sept 2025 · 1:23:33 into the videoAll korrents from this video
    no one carries the full legitimacy inside of a company. Legitimacy is a currency in a companies. No one carries the full legitimacy in a company, even the CEO. The CEO just has a lot of input on the plan. The plan carries the legitimacy.

    Watch from 1:23:33 plays here

    ↗ACQ2: How to Live in Everyone Else's Future (with Shopify CEO Tobi Lütke)youtube.com

    18 Sept 2025 · video · 1h 48m · spoken · machine transcript

Less, but better

Find the essence and cut the rest; simplicity is hard work, not the absence of effort.

Used by 59 others

You cannot keep making things better by adding to them; you must prune.

  1. Tobias Lütke Co-founder and CEO of Shopify You cannot make things better and better by adding stuff. You can't you must prune. Tobi Lütke: The Skills AI Makes More Valuableyoutube.com · 15 Sept 2026 · 0:59:04 into the videoAll korrents from this video
    You cannot make things better and better by adding stuff. You can't you must prune.

    Watch from 0:59:04 plays here

    ↗Tobi Lütke: The Skills AI Makes More Valuableyoutube.com

    15 Sept 2026 · video · 1h 04m · spoken · machine transcript

Second-order thinking

Ask "and then what?": follow a decision past its first effect to the ones that come after.

Used by 87 others

Companies that constantly retune their pricing cheapen the product, because customers learn to wait for the next discount.

  1. Tobias Lütke Co-founder and CEO of Shopify I I think most companies play too much with pricing all the time. It's like it just like causes all these problems with data and like it makes it hard to predict and then suddenly you you do you AB test discounts and then you cheapen the product because now people are just going to wait for the next discount ACQ2: How to Live in Everyone Else's Future (with Shopify CEO Tobi Lütke)youtube.com · 18 Sept 2025 · 1:34:11 into the videoAll korrents from this video
    I I think most companies play too much with pricing all the time. It's like it just like causes all these problems with data and like it makes it hard to predict and then suddenly you you do you AB test discounts and then you cheapen the product because now people are just going to wait for the next discount

    Watch from 1:34:11 plays here

    ↗ACQ2: How to Live in Everyone Else's Future (with Shopify CEO Tobi Lütke)youtube.com

    18 Sept 2025 · video · 1h 48m · spoken · machine transcript

The map is not the territory

Every model, word or plan is a simplified map of reality; useful when its structure matches, misleading when mistaken for the thing itself.

Used by 55 others

A job title is a calcification of how a company once solved a problem, not a description of what a person is.

  1. Tobias Lütke Co-founder and CEO of Shopify you are you are a sales operations expert, right? Like what is that? That's that's that that's like a title for a particular way how companies end up solving a particular operational problem they had at some point. ACQ2: How to Live in Everyone Else's Future (with Shopify CEO Tobi Lütke)youtube.com · 18 Sept 2025 · 0:43:40 into the videoAll korrents from this video
    you are you are a sales operations expert, right? Like what is that? That's that's that that's like a title for a particular way how companies end up solving a particular operational problem they had at some point.

    Watch from 0:43:40 plays here

    ↗ACQ2: How to Live in Everyone Else's Future (with Shopify CEO Tobi Lütke)youtube.com

    18 Sept 2025 · video · 1h 48m · spoken · machine transcript

Trade-offs

Every choice gives something up, so name the cost; and check, because some trade-offs everyone assumes are not real.

Used by 60 others