Rahul Vohra

@rahul-vohra · 24 positions · On ppll ↗

Founder and chief executive of Superhuman, the email client; previously founder of Rapportive, which he sold to LinkedIn; a professional game designer before that.

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What Rahul Vohra says most about

product management 8

Everything a company can build is either solution deepening or market widening, and doing one means not doing the other.
Ignore both the users who love your product and the ones who are indifferent to it; the only feedback that raises product-market fit comes from the somewhat disappointed.

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startups 7

Incumbents structurally cannot compete on speed, because the scale and entrenched architecture that make them incumbents are what make them slow.
The share of users who would be very disappointed to lose your product predicts success far better than net promoter score, and forty percent is the line.

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design 3

The best games are constructed out of toys, so a feature should be fun to play with before it is ever attached to a goal.
Business software should be built the way games are built, because products made like games are the ones people fall in love with and tell their friends about.

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video games 3

Referral growth is driven by whales — single users who invite fifty or a hundred people — not by many users each inviting a few.
The best games are constructed out of toys, so a feature should be fun to play with before it is ever attached to a goal.

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ambition 2

Wondering whether your product will ever be a thing is a dangerous thought, because there is no point at which you would stop second-guessing yourself.
A company that looks to its users as though it has stopped shipping is usually widening its market, and grinding through that is worth it.

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benchmarks 2

The share of users who would be very disappointed to lose your product predicts success far better than net promoter score, and forty percent is the line.
Changing how you run a survey invalidates every number you collected before it: you are starting a new baseline, not continuing the old one.

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