korrents

Our readingWhat is a korrent?

Consumers cobbling together workarounds for a job they are struggling with are a sign of potential customers.

Drawn from what Clayton Christensen said

What these subjects mean

innovation Where new things come from and how they spread: invention against diffusion, and being near the factory floor.

customer demand Where demand for a product comes from: whether it is already there to be found, or is made by the people selling.

Can you create demand, or only find it?under our view: What people already do with their own hands shows where demand is

What Clayton Christensen actually said

  1. Clayton Christensen American business scholar at Harvard Business School (1952 to 2020)
    As an innovator, spotting consumers who are struggling to resolve a Job to Be Done by cobbling together workarounds or compensating behaviors, as Kimberly-Clark did with Silhouettes, should cause your heart to beat a little faster.

Added to korrents 6 Nov 2026 · How quotes work · Something wrong? Tell us

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