korrents

Our readingWhat is a korrent?

Working at a company turns you into a power user, which is why pattern matching fails and even an experienced growth leader is wrong all the time.

Drawn from what Albert Cheng said

design
What this subject means

design How things should be made and judged: what makes a design good, who should do the designing, and what an interface is for.

You are not the user, Curse of knowledge

Which mental models should a designer think with?under our view: What you know is hard to unsee: borrow a newcomer's eyes, or your own after time away

What Albert Cheng actually said

  1. Albert Cheng Head of growth at Chess.com
    I've worked a lot of companies right but I'm wrong all the time and I think consumer behavior can be very fickle and especially when you work at a company you become a power user naturally. So sometimes you you may forget like what the actual user experience is for a brand new user.

Added to korrents 7 Sept 2026 · How quotes work · Something wrong? Tell us

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