Our readingWhat is a korrent?
Drawn from what Evan Spiegel and Colin Percival said
empathy Feeling what others feel: whether it makes better makers, leaders and people, or is a poor guide that should give way to compassion.
design How things should be made and judged: what makes a design good, who should do the designing, and what an interface is for.
Their wordsAll of those insights that we you know, received just from listening to folks made a huge difference in the product design process, but we didn't build exactly what they asked for. We we empathized and then you know, came up with something new.
Where this was said
Watch from 0:28:13 plays here↗How to win when software is not a moat | Evan Spiegel (Snapchat CEO)youtube.com
All 22 korrents from this recordingthis one is 14th
Their wordsCustomer Obsession is great, but I often see Amazonians taking this too simplistically: "Start with the customer" doesn't have to mean "ask customers what they want and then give them faster horses".
Where this was said
↗Thoughts on (Amazonian) Leadershipdaemonology.net
All 3 korrents from this piecethis one is 1st
Added to korrents 7 Sept 2026 · How quotes work · Something wrong? Tell us
Do you hold this korrent?Do you also believe this?
I hold this tooShared subject first, then similar wording. They may agree or disagree.