Systems thinking and user empathy in agent design are the old product principles in disguise.

Added to korrents 1 Oct 2026 · How quotes work · Something wrong? Tell us

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• A blank chat box is lazy: it violates the first rule of a good user experience, that it is obvious what you can do. JZJulie Zhuo12 May 2025design
• A company deserves everyone in it, the chief executive included, to spend as much time as possible in their zone of genius — which is an org design problem. RVRahul Vohra23 Mar 2025design
• A company that adopts AI tools without changing its organisational design misses the biggest change under way. EVElena Verna10 Sept 2026design
• A creative lead's job is to take the idea they think is wrong and try to make it work, because the best ideas come out of developing someone else's. JKJeff Kaplan11 Mar 2026design
• A data centre powered by solar and batteries alone needs an array so oversized that the design is not worth building. AVAustin Vernon18 Apr 2024design

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