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← A cancelling customer already survived an improbable gauntlet to buy,…
17 connected korrents · 15 moments on record from 12 Jul 2025 to 3 Sept 2026.
Everything filed under Anthropic
Anthropic
Everything filed under the cloud
the cloud
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infrastructure Same subject Same subject Same subject Same subject Same subject Same subject Same subject Same subject Same subject Same subject Same subject Same subject Same subject Same subject Same subject Same subject Same subject Read this korrent: A cancelling customer already survived an improbable gauntlet to buy, which makes churn an emotional emergency before it is ever a metric. A cancelling customer already survived an improbable gauntlet to buy, which makes churn an emotional emergency before it is ever a metric. Last stated 7 months ago
25 Jan 2026
JC
Jason Cohen — holds since 2026-01-25 — tap for who they are
Same subject: "Too expensive" is never the real reason a customer cancels, because they already decided the price was acceptable when they bought. — tap to centre the map on it "Too expensive" is never the real reason a customer cancels, because they already decided the price was acceptable when they bought. Last stated 7 months ago
25 Jan 2026
JC
Jason Cohen — holds since 2026-01-25 — tap for who they are
Same subject: The schleps of building a payments company were repaid, because no Stripe customer has ever turned out to be boring. — tap to centre the map on it The schleps of building a payments company were repaid, because no Stripe customer has ever turned out to be boring. Last stated a month ago
31 Jul 2026
PC
Patrick Collison — holds since 2026-07-31 — tap for who they are
Same subject: If a lab is off by a single year in its revenue forecast, no hedge on Earth stops the compute it already bought from bankrupting it. — tap to centre the map on it If a lab is off by a single year in its revenue forecast, no hedge on Earth stops the compute it already bought from bankrupting it. Last stated 7 months ago
13 Feb 2026
DA
Dario Amodei — holds since 2026-02-13 — tap for who they are
Same subject: No software company reaches real scale with net revenue retention below one hundred percent, because cancellation simply wins. — tap to centre the map on it No software company reaches real scale with net revenue retention below one hundred percent, because cancellation simply wins. Last stated 7 months ago
25 Jan 2026
JC
Jason Cohen — holds since 2026-01-25 — tap for who they are
Same subject: Revenue is outside your control and costs are inside it, which is why cutting a recurring expense is the lever a business owner should love. — tap to centre the map on it Revenue is outside your control and costs are inside it, which is why cutting a recurring expense is the lever a business owner should love. Last stated a month ago
26 Jul 2026
DH
David Heinemeier Hansson — holds since 2026-07-26 — tap for who they are
Same subject: Price selects the market: a serious buyer reads a low price as evidence that the product cannot possibly be good enough. — tap to centre the map on it Price selects the market: a serious buyer reads a low price as evidence that the product cannot possibly be good enough. Last stated 7 months ago
25 Jan 2026
JC
Jason Cohen — holds since 2026-01-25 — tap for who they are
Same subject: Meta is not at the AI frontier, and buying talent with enormous salaries is the rational move for a company that is behind. — tap to centre the map on it Meta is not at the AI frontier, and buying talent with enormous salaries is the rational move for a company that is behind. Last stated a year ago
23 Jul 2025
DH
Demis Hassabis — holds since 2025-07-23 — tap for who they are
Same subject: Retention is what makes a consumer subscription business possible: without it the whole burden falls on getting a stranger to pay on day one. — tap to centre the map on it Retention is what makes a consumer subscription business possible: without it the whole burden falls on getting a stranger to pay on day one. Last stated 11 months ago
5 Oct 2025
AC
Albert Cheng — holds since 2025-10-05 — tap for who they are
Same subject: After the cloud exit, the next step is out of the data centre: home servers and multi-gigabit home connections make the garage startup literal again. — tap to centre the map on it After the cloud exit, the next step is out of the data centre: home servers and multi-gigabit home connections make the garage startup literal again. Last stated a year ago
12 Jul 2025
DH
David Heinemeier Hansson — holds since 2025-07-12 — tap for who they are
Same subject: AI agents and AI coding will run on servers and from the cloud first, not on your laptop. — tap to centre the map on it AI agents and AI coding will run on servers and from the cloud first, not on your laptop. Last stated 2 months ago
28 Jun 2026
PL
Pieter Levels — holds since 2026-06-28 — tap for who they are
Same subject: AI will do to software what the cloud did: expand the market massively rather than crush the margins of the incumbent. — tap to centre the map on it AI will do to software what the cloud did: expand the market massively rather than crush the margins of the incumbent. Last stated 10 months ago
12 Nov 2025
SN
Satya Nadella — holds since 2025-11-12 — tap for who they are
Same subject: "Food from thin air" is not from thin air: it runs on water, minerals, ammonia and industrial plant. — tap to centre the map on it "Food from thin air" is not from thin air: it runs on water, minerals, ammonia and industrial plant. Last stated 2 months ago
30 Jun 2026
CS
Chris Smaje — holds since 2026-06-30 — tap for who they are
Same subject: A good tool raises the floor of what people can build without lowering the ceiling, and almost every tool quietly lowers the ceiling. — tap to centre the map on it A good tool raises the floor of what people can build without lowering the ceiling, and almost every tool quietly lowers the ceiling. Last stated 12 months ago
18 Sept 2025
TL
Tobias Lütke — holds since 2025-09-18 — tap for who they are
Same subject: A government taking a stake in its chipmaker is ordinary infrastructure policy — Taiwan, Japan and Singapore all did it. — tap to centre the map on it A government taking a stake in its chipmaker is ordinary infrastructure policy — Taiwan, Japan and Singapore all did it. Last stated 3 months ago
18 Jun 2026
LT
Lip-Bu Tan — holds since 2026-06-18 — tap for who they are
Same subject: A benchmark that ranks Claude Code last while it stays first in use is measuring the wrong thing, and has been for a year. — tap to centre the map on it A benchmark that ranks Claude Code last while it stays first in use is measuring the wrong thing, and has been for a year. Last stated 5 days ago
3 Sept 2026
DR
Dax Raad — holds since 2026-09-03 — tap for who they are
Same subject: A language model asked to summarize its own system prompt risks that prompt's content biasing the summary it produces. — tap to centre the map on it A language model asked to summarize its own system prompt risks that prompt's content biasing the summary it produces. Last stated 6 days ago
2 Sept 2026
SW
Simon Willison — holds since 2026-09-02 — tap for who they are
Same subject: A trust that owns the mission protects a company better than founder control does, which is why Anthropic needs no dual-class shares. — tap to centre the map on it A trust that owns the mission protects a company better than founder control does, which is why Anthropic needs no dual-class shares. Last stated 4 months ago
10 May 2026
ER
Eric Ries — holds since 2026-05-10 — tap for who they are
At the centre
A cancelling customer already survived an improbable gauntlet to buy, which makes churn an emotional emergency before it is ever a metric.
Holds JC Jason CohenRead this korrent →
"Too expensive" is never the real reason a customer cancels, because they already decided the price was acceptable when they bought.
Holds JC Jason Cohen
The schleps of building a payments company were repaid, because no Stripe customer has ever turned out to be boring.
Holds
If a lab is off by a single year in its revenue forecast, no hedge on Earth stops the compute it already bought from bankrupting it.
Holds DA Dario Amodei
No software company reaches real scale with net revenue retention below one hundred percent, because cancellation simply wins.
Holds JC Jason Cohen
Revenue is outside your control and costs are inside it, which is why cutting a recurring expense is the lever a business owner should love.
Holds
Price selects the market: a serious buyer reads a low price as evidence that the product cannot possibly be good enough.
Holds JC Jason Cohen
Meta is not at the AI frontier, and buying talent with enormous salaries is the rational move for a company that is behind.
Holds DH Demis Hassabis
Retention is what makes a consumer subscription business possible: without it the whole burden falls on getting a stranger to pay on day one.
Holds AC Albert Cheng
After the cloud exit, the next step is out of the data centre: home servers and multi-gigabit home connections make the garage startup literal again.
Holds
AI agents and AI coding will run on servers and from the cloud first, not on your laptop.
Holds
AI will do to software what the cloud did: expand the market massively rather than crush the margins of the incumbent.
Holds SN Satya Nadella
"Food from thin air" is not from thin air: it runs on water, minerals, ammonia and industrial plant.
Holds CS Chris Smaje
A good tool raises the floor of what people can build without lowering the ceiling, and almost every tool quietly lowers the ceiling.
Holds
A government taking a stake in its chipmaker is ordinary infrastructure policy — Taiwan, Japan and Singapore all did it.
Holds LT Lip-Bu Tan
A benchmark that ranks Claude Code last while it stays first in use is measuring the wrong thing, and has been for a year.
Holds
A language model asked to summarize its own system prompt risks that prompt's content biasing the summary it produces.
Holds
A trust that owns the mission protects a company better than founder control does, which is why Anthropic needs no dual-class shares.
Holds ER Eric Ries