Author of The Power of Pull and writer of the newsletter The Physics of Startups; has advised more than 50 startups on growing from zero to $1 million in revenue.
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2 of Rob Snyder's claims fit 2 mental models. Most often: Bottlenecks, Incentives.
Look at what people are rewarded for; it explains more behaviour than what they say, your own included.
Their wordsAnd what capitalism does is it creates the incentive
A system moves only as fast as its narrowest point; speed up anything else and nothing changes.
Their wordsjob is just to attack whatever the current constraint is