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← Direct communication with customers matters more than small, incremental product tweaks.
17 connected korrents · 16 moments from 19 Nov 2019 to 9 Oct 2026.
Everything filed under product management
product management
Everything filed under AI and jobs
AI and jobs
Everything filed under hiring
hiring
Everything filed under startups
startups
Everything filed under design
design
Everything filed under simplicity
simplicity
Everything filed under social media
social media Same subject Same subject Same subject Same subject Same subject Same subject Same subject Same subject Same subject Same subject Same subject Same subject Same subject Same subject Same subject Same subject Same subject Read this korrent: Direct communication with customers matters more than small, incremental product tweaks. Direct communication with customers matters more than small, incremental product tweaks. Last stated 9 months ago
23 Jan 2026
AK
Arvid Kahl — holds since 2026-01-23 — tap for who they are
Same subject: Listening to customers is invaluable, but you should not build the thing they asked you for. — tap to centre the map on it Listening to customers is invaluable, but you should not build the thing they asked you for. Last stated 6 months ago
26 Apr 2026
ES
Evan Spiegel — holds since 2026-04-26 — tap for who they are
CP
Colin Percival — holds since 2025-09-01 — tap for who they are
Same subject: Each new version of a product should aim to be a little simpler in fundamental ways than the last, even if it has more features. — tap to centre the map on it Each new version of a product should aim to be a little simpler in fundamental ways than the last, even if it has more features. Last stated 9 months ago
15 Feb 2026
JF
Jason Fried — holds since 2026-02-15 — tap for who they are
Same subject: Product people should be in direct contact with their users. — tap to centre the map on it Product people should be in direct contact with their users. Last stated 2 months ago
10 Sept 2026
TS
Tara Seshan — holds since 2026-09-10 — tap for who they are
Same subject: What users actually do matters far more than what they say in a product/market fit survey. — tap to centre the map on it What users actually do matters far more than what they say in a product/market fit survey. Last stated 2 months ago
9 Sept 2026
SE
Sean Ellis — holds since 2026-09-09 — tap for who they are
Same subject: Adding things to a product is not the goal and is not what makes it more useful to more people. — tap to centre the map on it Adding things to a product is not the goal and is not what makes it more useful to more people. Last stated 2 months ago
8 Sept 2026
RU
Roman Ugarte — holds since 2026-09-08 — tap for who they are
Same subject: Pure customer-centricity falls short: user feedback shows where the friction is but rarely what the underlying system should be. — tap to centre the map on it Pure customer-centricity falls short: user feedback shows where the friction is but rarely what the underlying system should be. Last stated 6 months ago
30 Apr 2026
RL
Ryo Lu — holds since 2026-04-30 — tap for who they are
Same subject: Onboarding probably matters much more now than it did before. — tap to centre the map on it Onboarding probably matters much more now than it did before. Last stated 2 months ago
10 Sept 2026
NY
Nan Yu — holds since 2026-09-10 — tap for who they are
Same subject: Digital technologies may be causing a contraction in the quality of human communication. — tap to centre the map on it Digital technologies may be causing a contraction in the quality of human communication. Last stated 4 weeks ago
9 Oct 2026
RS
Rebecca Solnit — holds since 2026-10-09 — tap for who they are
Same subject: “Why now?” is the wrong question to make a founder answer — the honest answer can simply be that you started now. — tap to centre the map on it “Why now?” is the wrong question to make a founder answer — the honest answer can simply be that you started now. Last stated 3 months ago
28 Jul 2026
BS
Blake Scholl — holds since 2026-07-28 — tap for who they are
Same subject: A belief nobody else shares is a warning, and a belief everybody shares is also a warning; the right number of people who agree with you is small but not zero. — tap to centre the map on it A belief nobody else shares is a warning, and a belief everybody shares is also a warning; the right number of people who agree with you is small but not zero. Last stated 3 months ago
28 Jul 2026
SA
Sam Altman — holds since 2026-07-28 — tap for who they are
Same subject: A big venture firm's edge is deploying capital into what is obviously working; a small firm's is backing a founder or idea that is not yet obvious. — tap to centre the map on it A big venture firm's edge is deploying capital into what is obviously working; a small firm's is backing a founder or idea that is not yet obvious. Last stated a year ago
23 Jul 2025
JS
Jon Sakoda — holds since 2025-07-23 — tap for who they are
Same subject: "Diversity" in practice means aiming for fewer white men in positions of authority. — tap to centre the map on it "Diversity" in practice means aiming for fewer white men in positions of authority. Last stated 7 years ago
19 Nov 2019
JP
Jordan Peterson — holds since 2019-11-19 — tap for who they are
Same subject: A candidate needs prestige or wealth, while talent and even genius matter little to success — tap to centre the map on it A candidate needs prestige or wealth, while talent and even genius matter little to success
GB
Gustave Le Bon — holds since c. 1895 — tap for who they are
Same subject: A CEO cannot be a calibrated interviewer for every role, so insisting on interviewing every candidate makes hiring worse rather than better. — tap to centre the map on it A CEO cannot be a calibrated interviewer for every role, so insisting on interviewing every candidate makes hiring worse rather than better. Last stated 2 years ago
17 Dec 2024
CM
Charity Majors — holds since 2024-12-17 — tap for who they are
Same subject: A company must cut half its engineers to pay for the other half's tokens, and that is what the layoffs are actually about. — tap to centre the map on it A company must cut half its engineers to pay for the other half's tokens, and that is what the layoffs are actually about. Last stated 8 months ago
11 Mar 2026
SY
Steve Yegge — holds since 2026-03-11 — tap for who they are
Same subject: A good test of a market for AI-built work is whether a focused outsourcing industry already serves it. — tap to centre the map on it A good test of a market for AI-built work is whether a focused outsourcing industry already serves it. Last stated 3 years ago
21 Aug 2023
ST
Sarah Tavel — holds since 2023-08-21 — tap for who they are
Same subject: A healthcare system could exist where AI provides basic preventive and urgent care while humans provide more complex clinical and emotional care. — tap to centre the map on it A healthcare system could exist where AI provides basic preventive and urgent care while humans provide more complex clinical and emotional care. Last stated 2 months ago
27 Aug 2026
RW
Robert Wachter — holds since 2026-08-27 — tap for who they are