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← Customer feedback that reads well on the surface can wreck a product…
17 connected korrents · 17 moments from 29 Sept 2018 to 10 Sept 2026.
Everything filed under product management
product management
Everything filed under CSS
CSS
Everything filed under simplicity
simplicity
Everything filed under taste
taste
Everything filed under design
design Same subject Same subject Same subject Same subject Same subject Same subject Same subject Same subject Same subject Same subject Same subject Same subject Same subject Same subject Same subject Same subject Same subject Read this korrent: Customer feedback that reads well on the surface can wreck a product once applied; it is very hard to say no to a good idea for the product's long-term good. Customer feedback that reads well on the surface can wreck a product once applied; it is very hard to say no to a good idea for the product's long-term good. Last stated 2 years ago
21 Feb 2025
TC
Thiago Costa — holds since 2025-02-21 — tap for who they are
Same subject: Ignore both the users who love your product and the ones who are indifferent to it; the only feedback that raises product-market fit comes from the somewhat disappointed. — tap to centre the map on it Ignore both the users who love your product and the ones who are indifferent to it; the only feedback that raises product-market fit comes from the somewhat disappointed. Last stated 2 years ago
23 Mar 2025
RV
Rahul Vohra — holds since 2025-03-23 — tap for who they are
Same subject: You cannot get real feedback on a new consumer product before shipping the whole thing; feedback starts when somebody spends their own money on it. — tap to centre the map on it You cannot get real feedback on a new consumer product before shipping the whole thing; feedback starts when somebody spends their own money on it. Last stated 4 months ago
7 Jun 2026
TF
Tony Fadell — holds since 2026-06-07 — tap for who they are
Same subject: If the people a product is designed for cannot generally agree that the design is good, it is not good. — tap to centre the map on it If the people a product is designed for cannot generally agree that the design is good, it is not good. Last stated 3 years ago
16 Nov 2023
JZ
Julie Zhuo — holds since 2023-11-16 — tap for who they are
Same subject: When every idea can be tried, many product managers will probably find they are not that good at zero-to-one work. — tap to centre the map on it When every idea can be tried, many product managers will probably find they are not that good at zero-to-one work. Last stated 4 weeks ago
6 Sept 2026
AA
Anish Acharya — holds since 2026-09-06 — tap for who they are
Same subject: Reaching product-market fit requires deliberately not acting on the feedback of many of your early users, at the same time as listening intensely. — tap to centre the map on it Reaching product-market fit requires deliberately not acting on the feedback of many of your early users, at the same time as listening intensely. Last stated 2 years ago
23 Mar 2025
RV
Rahul Vohra — holds since 2025-03-23 — tap for who they are
Same subject: Five overlapping products that work in different ways are better than one over-constrained product, designed from a theory, that never got a chance to meet the market. — tap to centre the map on it Five overlapping products that work in different ways are better than one over-constrained product, designed from a theory, that never got a chance to meet the market. Last stated 3 weeks ago
10 Sept 2026
AV
Ami Vora — holds since 2026-09-10 — tap for who they are
Same subject: You probably only have one good idea in your whole product, and the job is getting the user to experience it as fast as possible. — tap to centre the map on it You probably only have one good idea in your whole product, and the job is getting the user to experience it as fast as possible. Last stated 4 months ago
27 May 2026
DR
Dax Raad — holds since 2026-05-27 — tap for who they are
Same subject: Prompt engineering is not a durable skill, because a good product is one that works for the user who never learned to phrase a question. — tap to centre the map on it Prompt engineering is not a durable skill, because a good product is one that works for the user who never learned to phrase a question. Last stated 2 years ago
19 Jun 2024
AS
Aravind Srinivas — holds since 2024-06-19 — tap for who they are
Same subject: A business is more likely to fail from taking on too much complexity than from lacking resources. — tap to centre the map on it A business is more likely to fail from taking on too much complexity than from lacking resources. Last stated 8 years ago
29 Sept 2018
TG
Tren Griffin — holds since 2018-09-29 — tap for who they are
Same subject: A business succeeds through a small number of highly effective distribution channels, not many mediocre ones. — tap to centre the map on it A business succeeds through a small number of highly effective distribution channels, not many mediocre ones. Last stated 3 years ago
17 Feb 2024
AW
Adam Wiggins — holds since 2024-02-17 — tap for who they are
Same subject: A group of businesses only works when every one of them feeds the others, and everything that does not fit the strategy should be sold. — tap to centre the map on it A group of businesses only works when every one of them feeds the others, and everything that does not fit the strategy should be sold. Last stated a year ago
16 Jul 2025
JD
Jamie Dimon — holds since 2025-07-16 — tap for who they are
Same subject: Many well-paid software engineers fail to appreciate or understand the CSS cascade. — tap to centre the map on it Many well-paid software engineers fail to appreciate or understand the CSS cascade. Last stated 2 months ago
17 Aug 2026
DR
Dave Rupert — holds since 2026-08-17 — tap for who they are
Same subject: Tailwind is a good way to build a site you're happy with, even without strong CSS skills of your own. — tap to centre the map on it Tailwind is a good way to build a site you're happy with, even without strong CSS skills of your own. Last stated 5 months ago
15 May 2026
JE
Julia Evans — holds since 2018-11-01 — tap for who they are
JE
Julia Evans — no longer holds since 2026-05-15 — tap for who they are
Same subject: A theme system's styles should be low-specificity rather than targeted directly at specific elements. — tap to centre the map on it A theme system's styles should be low-specificity rather than targeted directly at specific elements. Last stated 2 months ago
17 Aug 2026
DR
Dave Rupert — holds since 2026-08-17 — tap for who they are
Same subject: A first draft should not be graded good or bad; it is only the material that taste then gets to act on. — tap to centre the map on it A first draft should not be graded good or bad; it is only the material that taste then gets to act on. Last stated 2 months ago
6 Aug 2026
GS
George Saunders — holds since 2026-08-06 — tap for who they are
Same subject: A gift's perceived price is part of what it does, so a drink known to be cheap fails at its job however good it tastes. — tap to centre the map on it A gift's perceived price is part of what it does, so a drink known to be cheap fails at its job however good it tastes. Last stated 10 months ago
9 Dec 2025
RS
Rory Sutherland — holds since 2025-12-09 — tap for who they are
Same subject: A good book clears out stale assumptions and disturbs the old ideas a reader has let accumulate. — tap to centre the map on it A good book clears out stale assumptions and disturbs the old ideas a reader has let accumulate. Last stated 4 months ago
15 Jun 2026
AH
Ann Handley — holds since 2026-06-15 — tap for who they are
At the centre
Customer feedback that reads well on the surface can wreck a product once applied; it is very hard to say no to a good idea for the product's long-term good.
Holds Read this korrent →
Ignore both the users who love your product and the ones who are indifferent to it; the only feedback that raises product-market fit comes from the somewhat disappointed.
Holds
You cannot get real feedback on a new consumer product before shipping the whole thing; feedback starts when somebody spends their own money on it.
Holds
If the people a product is designed for cannot generally agree that the design is good, it is not good.
Holds
When every idea can be tried, many product managers will probably find they are not that good at zero-to-one work.
Holds
Reaching product-market fit requires deliberately not acting on the feedback of many of your early users, at the same time as listening intensely.
Holds
Five overlapping products that work in different ways are better than one over-constrained product, designed from a theory, that never got a chance to meet the market.
Holds
You probably only have one good idea in your whole product, and the job is getting the user to experience it as fast as possible.
Holds
Prompt engineering is not a durable skill, because a good product is one that works for the user who never learned to phrase a question.
Holds
A business is more likely to fail from taking on too much complexity than from lacking resources.
Holds
A business succeeds through a small number of highly effective distribution channels, not many mediocre ones.
Holds
A group of businesses only works when every one of them feeds the others, and everything that does not fit the strategy should be sold.
Holds
Many well-paid software engineers fail to appreciate or understand the CSS cascade.
Holds
Tailwind is a good way to build a site you're happy with, even without strong CSS skills of your own.
No longer holds
A theme system's styles should be low-specificity rather than targeted directly at specific elements.
Holds
A first draft should not be graded good or bad; it is only the material that taste then gets to act on.
Holds
A gift's perceived price is part of what it does, so a drink known to be cheap fails at its job however good it tastes.
Holds
A good book clears out stale assumptions and disturbs the old ideas a reader has let accumulate.
Holds