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← Cancellations always overtake marketing, because cancellations grow…
8 connected korrents · 3 moments on record from 23 Mar 2025 to 25 Jan 2026.
Same subject Same subject Same subject Same subject Same subject Same subject Same subject Same subject Read this korrent: Cancellations always overtake marketing, because cancellations grow automatically with the company while marketing grows only as fast as you can improve it. Cancellations always overtake marketing, because cancellations grow automatically with the company while marketing grows only as fast as you can improve it. Last stated 7 months ago
25 Jan 2026
JC
Jason Cohen — holds since 2026-01-25 — tap for who they are
Same subject: "Too expensive" is never the real reason a customer cancels, because they already decided the price was acceptable when they bought. — tap to centre the map on it "Too expensive" is never the real reason a customer cancels, because they already decided the price was acceptable when they bought. Last stated 7 months ago
25 Jan 2026
JC
Jason Cohen — holds since 2026-01-25 — tap for who they are
Same subject: Adding one more feature and asking marketing to push harder will not restart growth, even when the feature is great. — tap to centre the map on it Adding one more feature and asking marketing to push harder will not restart growth, even when the feature is great. Last stated 7 months ago
25 Jan 2026
JC
Jason Cohen — holds since 2026-01-25 — tap for who they are
Same subject: Every subscription business has a hard ceiling on its size: new customers per month divided by the cancellation rate. — tap to centre the map on it Every subscription business has a hard ceiling on its size: new customers per month divided by the cancellation rate. Last stated 7 months ago
25 Jan 2026
JC
Jason Cohen — holds since 2026-01-25 — tap for who they are
Same subject: Most cancellation happens in a customer's first days, so small onboarding changes have effects that later changes never have. — tap to centre the map on it Most cancellation happens in a customer's first days, so small onboarding changes have effects that later changes never have. Last stated 7 months ago
25 Jan 2026
JC
Jason Cohen — holds since 2026-01-25 — tap for who they are
Same subject: A company that looks to its users as though it has stopped shipping is usually widening its market, and grinding through that is worth it. — tap to centre the map on it A company that looks to its users as though it has stopped shipping is usually widening its market, and grinding through that is worth it. Last stated a year ago
23 Mar 2025
RV
Rahul Vohra — holds since 2025-03-23 — tap for who they are
Same subject: Growth always stops eventually, and only a company that instrumented its business beforehand gets to find out why instead of scrambling. — tap to centre the map on it Growth always stops eventually, and only a company that instrumented its business beforehand gets to find out why instead of scrambling. Last stated 12 months ago
21 Sept 2025
JZ
Julie Zhuo — holds since 2025-09-21 — tap for who they are
Same subject: No software company reaches real scale with net revenue retention below one hundred percent, because cancellation simply wins. — tap to centre the map on it No software company reaches real scale with net revenue retention below one hundred percent, because cancellation simply wins. Last stated 7 months ago
25 Jan 2026
JC
Jason Cohen — holds since 2026-01-25 — tap for who they are
Same subject: A cancelling customer already survived an improbable gauntlet to buy, which makes churn an emotional emergency before it is ever a metric. — tap to centre the map on it A cancelling customer already survived an improbable gauntlet to buy, which makes churn an emotional emergency before it is ever a metric. Last stated 7 months ago
25 Jan 2026
JC
Jason Cohen — holds since 2026-01-25 — tap for who they are