What Justin Jackson thinks about empathy
Canadian bootstrapper and writer on small software businesses. Co-founder of the podcast hosting company Transistor.fm and author of the book Marketing for Developers.
Justin Jackson did not write this page.
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1 dated position, 2026, in their own words. Our reading of what Justin Jackson has said — not written or endorsed by them.
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Our readingFace-to-face interaction conveys understanding and empathy that text-based communication does not.
Their wordsIn person, it's easier to grok where someone's coming from. It's simpler to see how they're feeling.
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