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Every claim below was made in this piece, quoted word for word and numbered in the order the piece makes them, so you can read it there rather than take our word for it. The sentence above each quote is our reading of the claim, not their wording. Each quote was checked against a stored copy of the page at build time; where the two differ, the quote is the fact.
Our reading
Many of society's problems stem from how people communicate online, not just what they discuss.
Their wordsI'm convinced that many of society's problems come from how we communicate online.
Our reading
Face-to-face interaction conveys understanding and empathy that text-based communication does not.
Their wordsIn person, it's easier to grok where someone's coming from. It's simpler to see how they're feeling.
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