What David Heinemeier Hansson thinks about SaaS
Creator of Ruby on Rails, CTO of 37signals, and creator of Omarchy.
David Heinemeier Hansson did not write this page.
We collected these quotes from things they published elsewhere, and every quote links to where it was said. They have no account here and have not endorsed this site. Quotes are word for word; the short line under each one is our own restatement, not their wording. Their own site. Is this you? Claim it or ask us to remove it. Or tell us what is wrong here.
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Only David Heinemeier Hansson on SaaS. See everyone on SaaS
19 dated positions, 2022 to 2026, in their own words. Our reading of what David Heinemeier Hansson has said — not written or endorsed by them.
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Their wordsAnd it's perfectly clear that no later than the end of this year, it'll be the end of the line for Photoshop, Lightroom, and any other client-side program like that.
- 2 months earlier
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Their wordsSo, for Basecamp, we kept those old versions. The version we launched in 2004, we stopped selling in 2010. 16 years ago. We still have customers on it. As an individual business, it's still making millions of dollars.
↗DHH: How to Build a Profitable Company Without Losing Controlyoutube.com 4th of 27 in this recording
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Their wordsAnd I actually wish we had more of a capacity in software to accept finished products. This is one of my great envies of people who make physical products. By the time you ship, I don't know, a knife, it's done.
↗DHH: How to Build a Profitable Company Without Losing Controlyoutube.com 5th of 27 in this recording
- 8 months earlier
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Their wordsAny programming community should be so lucky as to have a Shopify
- 12 months earlier
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Our readingShopify levels the commercial playing field between small businesses and large e-commerce titans
Their wordsLeveling the commercial playing field between some obscure keyboard maker and the consolidated titans of e-commerce
- 9 months earlier
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Their wordsBasecamp is the kind of ever-green product that solves a perpetual problem, which will be needed as long as humans need to collaborate with each other
- 4 days earlier
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Their wordsCompany chat has become a commodity, thanks to Slack and Teams
- 13 days earlier
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Our readingSome SaaS does not need to be a service
Their wordsBut there's also a lot of SaaS that does not need to be a service
- 6 months earlier
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Their wordsthere's probably a lot more pain in the pipeline for unprofitable software startups
↗There's no rebound in sight for unprofitable SaaSworld.hey.com 2nd of 2 in this piece
- 2 months earlier
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Their wordsIt's surprising to me that there isn't more pressure yet to cut costs at companies paying such princely sums for their SaaS software
↗It's not just cloud costs that are out of controlworld.hey.com
- 4 weeks earlier
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Their wordsBut at least for software like Basecamp, it's clear that isn't likely to work
↗We spent $300K on billboards in Boston and it was a bustworld.hey.com
- 5 weeks earlier
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Our readingHiring is a cost for SaaS startups
Their wordsEntrepreneurs everywhere are suddenly having to count each hire as a cost rather than a trophy
↗SaaS startups will have to care about productivity againworld.hey.com 1st of 2 in this piece
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Their wordsGetting to profitability is no longer a distant, post-IPO nice-to-have, but a short-term necessity for survival
↗SaaS startups will have to care about productivity againworld.hey.com 2nd of 2 in this piece
- 9 days earlier
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Their wordsMost SaaS business of our size and above should be owning their infrastructure rather than renting it
- 1 day earlier
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Their wordsAny mid-sized SaaS business and above with stable work loads that does not benchmark their rental bill for servers in the cloud against buying their own boxes is committing financial malpractice at this point
↗We stand to save $7m over five years from our cloud exitworld.hey.com
- 6 weeks earlier
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Their wordsit's much harder to measure how much long-term business is lost by poisoning your reputation with the 99.9% of customers who had to jump hoops and dodge sleazeballs to get out of the subscription
- 5 weeks earlier
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Their wordsI wish there was a broad category of software that was offered in its final form
↗An ode to software products over software servicesworld.hey.com 1st of 2 in this piece
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Their wordsRunning a software service that has thousands of customers means you're the single point of failure for their dear data
↗An ode to software products over software servicesworld.hey.com 2nd of 2 in this piece
- 11 months earlier
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Our readingMost SaaS businesses of our size and above should own their infrastructure rather than rent it
hiringmanagementinfrastructure
Their wordsBut hiring managers is hard! Much harder than hiring individual contributors who can be evaluated in large part on the strength of their individual work.