What Ann Handley thinks about software quality

@ann-handley · 19 positions · On ppll ↗

Wall Street Journal bestselling author on marketing and writing, partner at MarketingProfs, and writer of the fortnightly Total Annarchy newsletter.

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1 dated position, 2026, in their own words. Our reading of what Ann Handley has said — not written or endorsed by them.

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21 Sept 2026

Our readingSpeed and efficiency alone do not make work better.

Their wordsBut it does mean that speed and efficiency, on their own, aren't making the work better.

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