What Albert Cheng thinks about behavioural science

@albert-cheng · 26 positions · On ppll ↗

Head of growth at Chess.com, previously growth and monetization lead at Grammarly and Duolingo and a product manager at Google.

Albert Cheng did not write this page.

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Only Albert Cheng on behavioural science. See everyone on behavioural science

1 dated position, 2025, in their own words. Our reading of what Albert Cheng has said — not written or endorsed by them.

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1. 5 Oct 2025

   Our readingMost of the questions people have about a company's data are never asked, and giving them a machine to ask instead of a colleague uncovers them.

   Their wordsAnd I think what's also kind of interesting is that just human nature is that if you have a question that you feel like, you know, you might be a bit embarrassed to ask or you don't want to bother someone, you just don't ask the question, right? And so by the nature of having these tools, you get actually a pretty large explosion of questions being asked.

   ↗Finding hidden growth opportunities in your product | Albert Cheng (Duolingo, Grammarly, Chess.com)youtube.com 5th of 26 in this recording