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← People and their mental models

Charity Majors's mental models

2 claims Charity Majors made fit 2 mental models. Most often: Emergence, Feedback loops. Everything they said here.

Models they name

Their own words name the idea.

Feedback loops

Shorten the loop between doing and finding out; whatever a loop rewards is what you become.

Others who think with this model

Dan ShipperHenrik KarlssonJosh WaitzkinJulie ZhuoMax HodakNicole Forsgrenand 5 more

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Twenty years of DevOps had one goal, a single feedback loop from writing code to that code in production, and it failed.

  1. Charity Majors Co-founder and CTO of Honeycomb But I also think that in my mind, 20 years of DevOps was really about one thing. Trying to create one feedback loop that connected people writing code to that code in production. And it failed. Stop being skeptical about AI for development with Charity Majorsyoutube.com · 12 Aug 2026 · 0:51:07 into the videoAll korrents from this video
    Their wordsBut I also think that in my mind, 20 years of DevOps was really about one thing. Trying to create one feedback loop that connected people writing code to that code in production. And it failed.

    Where this was said

    Watch from 0:51:07 plays here

    ↗Stop being skeptical about AI for development with Charity Majorsyoutube.com

    12 Aug 2026 · video · 1h 26m · spoken · machine transcript

Models we see in what they say

Our reading: their claim applies the idea without naming it. The claim is theirs; filing it here is ours.

Emergence

Whole systems do things none of their parts do, and nobody has to design that order for it to appear.

Others who think with this model

Adam SmithEric RiesNeri OxmanSean CarrollSergey Levine

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Hierarchy is not intrinsically authoritarian: it is a property of self-organising systems that emerges for the benefit of the parts.

  1. Charity Majors Co-founder and CTO of Honeycomb But hierarchy is not intrinsically authoritarian. Hierarchy did not originate as a political structure that humans invented for controlling and dominating one another, it is in fact a property of self-organizing systems, and it emerges for the benefit of the subsystems. Questionable Advice: "My boss says we don’t need any engineering managers. Is he right?"charity.wtf · 5 Jan 2024All korrents from this piece
    Their wordsBut hierarchy is not intrinsically authoritarian. Hierarchy did not originate as a political structure that humans invented for controlling and dominating one another, it is in fact a property of self-organizing systems, and it emerges for the benefit of the subsystems.

    ↗Questionable Advice: "My boss says we don’t need any engineering managers. Is he right?"charity.wtf

    5 Jan 2024