Founders should do customer-facing work directly for a long time

Added to korrents 30 Sept 2026 · How quotes work · Something wrong? Tell us

Shared subject first, then similar wording. They may agree or disagree.

• A belief nobody else shares is a warning, and a belief everybody shares is also a warning; the right number of people who agree with you is small but not zero. SASam Altman28 Jul 2026startups
• A business that cannot measure and manage itself as well as its competitors do is in serious danger. TGTren Griffin1 Oct 2024startups
• A company's quality is bounded by its team's quality, and a team's quality is bounded by its founders. TPTom Preston-Werner22 Oct 2025startups
• A founder cannot delegate judgment: the chief executive has to make the decision that makes sense to them, however much momentum the alternative has. MHMax Hodak7 Aug 2026startups
• A founder needs ambition rather than a sense of duty, because a startup is grueling enough that dutifulness will not carry anyone through it. PGPaul Graham3 Sept 2026startups

See this claim on the map