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Empathy is probably the single most important difference between a good hacker and a great one, because great software has to be seen from the user's point of view.

Drawn from what Paul Graham said

What these subjects mean

empathy Feeling what others feel: whether it makes better makers, leaders and people, or is a poor guide that should give way to compassion.

design How things should be made and judged: what makes a design good, who should do the designing, and what an interface is for.

Does empathy make us better?under our view: Empathy is the core skill for anyone who leads or makes things for other people Who should design software, and how?under our view: Design for users without taking their orders, and remember that you are not the user

What Paul Graham actually said

  1. Paul Graham Co-founder of Y Combinator and Viaweb
    Empathy is probably the single most important difference between a good hacker and a great one. Some hackers are quite smart, but when it comes to empathy are practically solipsists.

Added to korrents 6 Sept 2026 · How quotes work · Something wrong? Tell us

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