Eric von Hippel
Professor of Technological Innovation at the MIT Sloan School of Management; author of Democratizing Innovation (2005).
Eric von Hippel did not write this page.
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Their wordsUsers that innovate can develop exactly what they want, rather than relying on manufacturers to act as their (often very imperfect) agents.
↗Democratizing Innovation (MIT Press, 2005)archive.org All 3 from this book
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Our reading
Users generally have a more accurate and detailed model of their needs than manufacturers have.
Their wordsAs a result, users generally have a more accurate and more detailed model of their needs than manufacturers have, while manufacturers have a better model of the solution approach in which they specialize than the user has.
↗Democratizing Innovation (MIT Press, 2005)archive.org All 3 from this book
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Our reading
Many innovations by lead users prove commercially attractive or are commercialized by manufacturers.
Their wordsA number of studies have shown that many of the innovations reported by lead users are judged to be commercially attractive and/or have actually been commercialized by manufacturers.
↗Democratizing Innovation (MIT Press, 2005)archive.org All 3 from this book