What Eric von Hippel thinks about mental models
Professor of Technological Innovation at the MIT Sloan School of Management; author of Democratizing Innovation (2005).
Eric von Hippel did not write this page.
We collected these quotes from things they published elsewhere, and every quote links to where it was said. They have no account here and have not endorsed this site. Quotes are word for word; the short line under each one is our own restatement, not their wording. Their own site. Is this you? Claim it or ask us to remove it. Or tell us what is wrong here.
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1 dated position, c. 2005, in their own words. Our reading of what Eric von Hippel has said — not written or endorsed by them.
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Our readingUsers generally have a more accurate and detailed model of their needs than manufacturers have.
Their wordsAs a result, users generally have a more accurate and more detailed model of their needs than manufacturers have, while manufacturers have a better model of the solution approach in which they specialize than the user has.
↗Democratizing Innovation (MIT Press, 2005)archive.org All 3 from this book