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Clayton Christensen

What Clayton Christensen thinks about innovation

@clayton-christensen · 3 positions

American business scholar at Harvard Business School (1952 to 2020); author of The Innovator's Dilemma (1997) and Competing Against Luck (2016).

Clayton Christensen did not write this page.

We collected these quotes from things they published elsewhere, and every quote links to where it was said. They have no account here and have not endorsed this site. Quotes are word for word; the short line under each one is our own restatement, not their wording. Their own site. Is this you? Claim it or ask us to remove it. Or tell us what is wrong here.

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3 dated positions, c. 1997 to c. 2016, in their own words. Our reading of what Clayton Christensen has said — not written or endorsed by them.

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  1. As an innovator, spotting consumers who are struggling to resolve a Job to Be Done by cobbling together workarounds or compensating behaviors, as Kimberly-Clark did with Silhouettes, should cause your heart to beat a little faster.

    ↗Competing Against Luck (with Taddy Hall, Karen Dillon and David S. Duncan; HarperBusiness, 2016)archive.org

  2. Markets that do not exist cannot be analyzed: Suppliers and customers must discover them together.

    ↗The Innovator's Dilemma (Harvard Business School Press, 1997)archive.org All 2 from this book

  3. Not only are the market applications for disruptive technologies unknown at the time of their development, they are unknowable.

    ↗The Innovator's Dilemma (Harvard Business School Press, 1997)archive.org All 2 from this book