Some engineering teams celebrating velocity gains are flying blind to product quality degradations that power users immediately notice but cannot easily report.
Gergely Orosz Writes The Pragmatic Engineer All of these are things that power users IMMEDIATELY notice and get annoyed. But there's no good way to report them, and the eng teams clearly are flying blind, patting themselves on the back how everything is up velocity-wise... but product quality got degraded! And they don't even know @GergelyOrosz on Xx.com · 11 Sept 2026
Their wordsAll of these are things that power users IMMEDIATELY notice and get annoyed. But there's no good way to report them, and the eng teams clearly are flying blind, patting themselves on the back how everything is up velocity-wise... but product quality got degraded! And they don't even know