The return on UX design work is declining because the usability battles have been won: the low-hanging fruit was picked and interfaces are now reasonably good.

Added to korrents 6 Sept 2026 · How quotes work · Something wrong? Tell us

Where this collides

• In tension with

  Making coding easy makes design more critical, not less: when anyone can produce working features, the quality of the experience is what sets products apart.

  Nielsen holds that the return on UX work is falling because the usability battles have been won, and that making coding easy makes design more critical because experience quality is what now separates products. Both can be true of different decades; asserted at once they point a designer’s career in opposite directions.

Shared subject first, then similar wording. They may agree or disagree.

• A baby-step version of eval-driven design is to sketch out 10 to 20 hero flows and run the feature or interaction through them to see where it falls apart. EBEd Bayes9 Sept 2026design
• A blank chat box is lazy: it violates the first rule of a good user experience, that it is obvious what you can do. JZJulie Zhuo12 May 2025design
• A company deserves everyone in it, the chief executive included, to spend as much time as possible in their zone of genius — which is an org design problem. RVRahul Vohra23 Mar 2025design
• A company hiring a designer is not hiring a politician or spokesperson, so it should just get into the design work. DMDanny Martinez29 Sept 2026design
• A company that adopts AI tools without changing its organisational design misses the biggest change under way. EVElena Verna10 Sept 2026design

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