A korrentour readingWhat is a korrent?
The return on UX design work is declining because the usability battles have been won: the low-hanging fruit was picked and interfaces are now reasonably good.
Drawn from what Jakob Nielsen said
design How things should be made and judged: what makes a design good, who should do the designing, and what an interface is for.
On the topicWho should design software, and how?under our view: Design is everyone's job: whoever shapes the outcome is designing, and increasingly that includes the users