korrents

Our readingWhat is a korrent?

No one reads instructions until repeated attempts at muddling through have failed

Drawn from what Steve Krug said

What these subjects mean

design How things should be made and judged: what makes a design good, who should do the designing, and what an interface is for.

behavioural science Applying how people actually decide to policy, rather than assuming how they should.

What Steve Krug actually said

  1. Steve Krug Usability consultant and author of Don’t Make Me Think…
    The main thing you need to know about instructions is that no one is going to read them — at least not until after repeated attempts at “muddling through” have failed.

Added to korrents 4 Oct 2026 · How quotes work · Something wrong? Tell us

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Related korrents

Shared subject first, then similar wording. They may agree or disagree.

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