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Netflix’s cultural rules were never ends in themselves: agency, accountability and pushing decisions deep into the organisation are the mechanism by which you get excellence.

Drawn from what Elizabeth Stone said

hiring
What this subject means

hiring Finding people and judging them: referrals, open calls, contests, and reading the work rather than the CV.

Why does agency matter?under our view: Agency, more than ideas or experience, is what makes work excellent

What Elizabeth Stone actually said

  1. Elizabeth Stone Chief Product and Technology Officer at Netflix
    It was instead a very strongly held opinion that that you get to excellence by giving people a lot of agency and accountability. By pushing decisions as deep in the organization as possible, hiring great people who can be trusted to have good judgment and make good decisions.

Added to korrents 7 Sept 2026 · How quotes work · Something wrong? Tell us

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