Our readingWhat is a korrent?
If the people a product is designed for cannot generally agree that the design is good, it is not good.
Drawn from what Julie Zhuo said
What this subject means
design How things should be made and judged: what makes a design good, who should do the designing, and what an interface is for.
Mental modelYou are not the user
On the topicWhat makes a design good?under our view: Good design solves the right problem for real people, and whether it did can be told On the topicWhich mental models should a designer think with?under our view: You are not the user: watch real people meet the real thing