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Great customer service has always been a luxury only a Hermès or a Four Seasons could afford, and AI is what breaks the trade-off between its cost and its quality.

Drawn from what Clay Bavor said

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What Clay Bavor actually said

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  1. Clay Bavor

    Co-founder of the AI agent company Sierra

    And the reason this is important is what we're trying to do in a way is resolve this age-old tension between the cost and quality of customer experience where I think every great business wants to deliver an amazing experience to their customers. But unless you're like Hermes or the Four Seasons, it's too expensive to do.

    Where this was said

    Watch from 0:41:16 plays here

    ↗How is AI Different Than Other Technology Waves? (With Bret Taylor and Clay Bavor) [ACQ2]youtube.com

    video · 1h 13m · spoken · machine transcript

    All 22 korrents from this recordingthis one is 16th

Added to korrents 18 Aug 2025 · How quotes work · Something wrong? Tell us

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