korrents

Clay Bavor

@clay-bavor · 10 positions · 0 changes of mind

Co-founder of the AI agent company Sierra, and previously an eighteen-year Google executive who ran product for Workspace, virtual and augmented reality, and Google Labs.

Clay Bavor did not write this page.

We collected these quotes from things they published elsewhere, and every quote links to where it was said. They have no account here and have not endorsed this site. Quotes are word for word; the short line under each one is our own restatement, not their wording. Their own site. Is this you? Claim it or ask us to remove it. Or tell us what is wrong here.

  1. Our reading

    Most conversations with a company's agent will eventually be with the customer's own personal agent -- agents talking to agents.

    Their wordsBrett and I like betting and one of the bets we have is the year in which greater than 50% of conversations with agents built on Sierra are with people's personal agents. So agents talking to agents.
    spoken · machine transcript hear it at 0:15:41 · all korrents from this recording

    ↗How is AI Different Than Other Technology Waves? (With Bret Taylor and Clay Bavor) [ACQ2]youtube.com 3rd of 22 in this recording

    Interesting

  3. Our reading

    AI agents can already resolve more than eighty per cent of a company's incoming customer issues.

    Their wordsOne of the first was we had a bet as to what percent of kind of all incoming customer issues one of our agents could resolve. And Brett was maybe the pessimist and realist favorably charitably. And I bet we'd exceed 80% by the end of the year and we did.
    spoken · machine transcript hear it at 0:16:11 · all korrents from this recording

    ↗How is AI Different Than Other Technology Waves? (With Bret Taylor and Clay Bavor) [ACQ2]youtube.com 4th of 22 in this recording

    AI agents

    Interesting

  5. Our reading

    A coding agent left to run over a weekend returns work that is half good, a quarter garbage and a quarter in need of repair.

    Their wordsAnd it came back and half of them were great, a quarter of them were total garbage and a quarter needed some work. But like it was, you know, in a way him working the entire weekend with, you know, guidance from him.
    spoken · machine transcript hear it at 0:26:16 · all korrents from this recording

    ↗How is AI Different Than Other Technology Waves? (With Bret Taylor and Clay Bavor) [ACQ2]youtube.com 8th of 22 in this recording

    Interesting

  7. Our reading

    Software used to make you marginally more productive; an agent gets the job done for you, so you are hiring it rather than buying it.

    Their wordsAnd in contrast to software as a service or software you'd buy off a shelf at, you know, Fry Electronics, you know, decades ago, which might help you be marginally more productive, help you get a job done. Agents, in contrast, are actually getting the job done for you. And so you're in essence hiring software to accomplish a task and get it done well.
    spoken · machine transcript hear it at 0:40:05 · all korrents from this recording

    ↗How is AI Different Than Other Technology Waves? (With Bret Taylor and Clay Bavor) [ACQ2]youtube.com 14th of 22 in this recording

    SaaShiring

    Interesting

  9. Our reading

    Neither seats nor tokens can price an agent, because neither of them measures whether the job got done.

    Their wordsSeat based. Well, what is a seat? That doesn't make any sense. Consumption where it's like is it per message? Is it per token? Is it per conversation? And none of these things actually mapped very well to getting a job done and getting a job done well.
    spoken · machine transcript hear it at 0:40:32 · all korrents from this recording

    ↗How is AI Different Than Other Technology Waves? (With Bret Taylor and Clay Bavor) [ACQ2]youtube.com 15th of 22 in this recording

    Interesting

  11. Our reading

    Great customer service has always been a luxury only a Hermès or a Four Seasons could afford, and AI is what breaks the trade-off between its cost and its quality.

    Their wordsAnd the reason this is important is what we're trying to do in a way is resolve this age-old tension between the cost and quality of customer experience where I think every great business wants to deliver an amazing experience to their customers. But unless you're like Hermes or the Four Seasons, it's too expensive to do.
    spoken · machine transcript hear it at 0:41:16 · all korrents from this recording

    ↗How is AI Different Than Other Technology Waves? (With Bret Taylor and Clay Bavor) [ACQ2]youtube.com 16th of 22 in this recording

    Interesting

  13. Our reading

    A company working at the edge of the barely possible has to control its own technology destiny, even at the application layer.

    Their wordsThis kind of zone of the barely doable, it's super important that to the largest extent possible, you be able to kind of control your own technology destiny.
    spoken · machine transcript hear it at 0:57:25 · all korrents from this recording

    ↗How is AI Different Than Other Technology Waves? (With Bret Taylor and Clay Bavor) [ACQ2]youtube.com 18th of 22 in this recording

    Interesting

  15. Our reading

    An application-layer AI company's real breakthroughs come from going a click or two down the stack rather than from using the models as they are.

    Their wordsmany of the breakthroughs that we've had that have enabled us to to deliver such quality and cost savings and more have come through novel agent architectures and and really going down a click or two in in the stack to innovate at at lower levels of the technology stack.
    spoken · machine transcript hear it at 0:57:46 · all korrents from this recording

    ↗How is AI Different Than Other Technology Waves? (With Bret Taylor and Clay Bavor) [ACQ2]youtube.com 19th of 22 in this recording

    Interesting

  17. Our reading

    Building at the AI frontier is science rather than programming: you pose hypotheses and invalidate them again and again.

    Their wordsso it's not a simple matter of programming it's not you know typing into a keyboard until or or I guess asking cursor to do something until a piece of software emerges, it's exploration, it's discovery, it's posing hypotheses and validating or invalidating those again and again and again.
    spoken · machine transcript hear it at 0:58:29 · all korrents from this recording

    ↗How is AI Different Than Other Technology Waves? (With Bret Taylor and Clay Bavor) [ACQ2]youtube.com 20th of 22 in this recording

    Interesting

  19. Our reading

    Software at the AI frontier iterates in days where a hardware display takes years: a breakthrough on Monday can be in customers' hands on Wednesday.

    Their wordsWe can have a breakthrough in our agent architecture on Monday implemented on Tuesday and have it deployed with hundreds of our customers on Wednesday and directly see the impact of of that work.
    spoken · machine transcript hear it at 0:59:14 · all korrents from this recording

    ↗How is AI Different Than Other Technology Waves? (With Bret Taylor and Clay Bavor) [ACQ2]youtube.com 21st of 22 in this recording

    Interesting