korrents

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Feedback aimed at fixing one specific piece of work creates a bottleneck rather than leverage.

Drawn from what Hilary Gridley said

What Hilary Gridley actually said

  1. Hilary Gridley Product leader; head of core product at WHOOP in 2025
    When you orient your feedback around fixing one specific piece of work or solving one specific problem, it is not easily generalizable. It provides no insight into how to solve a similar but different problem. If the job of a manager is to create leverage, this does the opposite: it creates a bottleneck.

Added to korrents 31 Oct 2026 · How quotes work · Something wrong? Tell us

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