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Their wordsAnyway. The management trainings are right about one thing: you do not want your team to rely on you to solve every problem, or to repeatedly defer to your judgment instead of developing their own. But open-ended questions are not the only alternative to handing someone the answer.
Our reading
Feedback aimed at fixing one specific piece of work creates a bottleneck rather than leverage.
Their wordsWhen you orient your feedback around fixing one specific piece of work or solving one specific problem, it is not easily generalizable. It provides no insight into how to solve a similar but different problem. If the job of a manager is to create leverage, this does the opposite: it creates a bottleneck.
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