Our readingWhat is a korrent?
Details that show care build trust and perceived value, and affinity for a product increases when it works a little better or differently than expected, in any kind of product.
Drawn from what Josh Puckett said
What these subjects mean
design How things should be made and judged: what makes a design good, who should do the designing, and what an interface is for.
behavioural science Applying how people actually decide to policy, rather than assuming how they should.