Our readingWhat is a korrent?
Breakthroughs come from questioning the obvious, and the outsider's stupid question is where that power lies.
Drawn from what Don Norman said
What this subject means
design How things should be made and judged: what makes a design good, who should do the designing, and what an interface is for.
Mental modelCurse of knowledge
On the topicWhich mental models should a designer think with?under our view: What you know is hard to unsee: borrow a newcomer's eyes, or your own after time away On the topicWho should design software, and how?under our view: Studying users improves what exists; the breakthroughs come from technology and from questioning the obvious