A robotaxi that still needs remote human help loses the cost advantage that motivated it, which pushes out when it can scale.

Their wordsSystems which do require remote operations assistance to get full reliability cut into that economic advantage and have a higher burden on their ROI calculations to make a business case for their adoption and therefore their time horizon to scaling across geographies.

Their wordsIf Waymo vehicles were constantly asking for remote guidance, Waymo might need to hire so many remote operators that it negates the cost savings that come from not needing a driver.