What Patrick McKenzie thinks about empathy
Software engineer and writer, known online as patio11. Ran the small software business Bingo Card Creator and Starfighter, then worked at Stripe; writes about the mechanics of money at Bits about Money and wrote for years at Kalzumeus about careers, negotiation and the business of software.
Patrick McKenzie did not write this page.
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1 dated position, 2025, in their own words. Our reading of what Patrick McKenzie has said — not written or endorsed by them.
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Their wordspeople who write professionally about money-including professional advocates for financially vulnerable populations-often misunderstand alternative financial services, largely because those services are designed to serve a social class that professionals themselves do not belong to, rarely interact with directly, and do not habitually ask how they pay rent, utilities, or phone bills.
↗The gift card accountability sinkbitsaboutmoney.com 3rd of 3 in this piece