What Patrick McKenzie thinks about behavioural science
Software engineer and writer, known online as patio11. Ran the small software business Bingo Card Creator and Starfighter, then worked at Stripe; writes about the mechanics of money at Bits about Money and wrote for years at Kalzumeus about careers, negotiation and the business of software.
Patrick McKenzie did not write this page.
We collected these quotes from things they published elsewhere, and every quote links to where it was said. They have no account here and have not endorsed this site. Quotes are word for word; the short line under each one is our own restatement, not their wording. Their own site. Is this you? Claim it or ask us to remove it. Or tell us what is wrong here.
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Only Patrick McKenzie on behavioural science. See everyone on behavioural science
3 dated positions, 2025 to 2026, in their own words. Our reading of what Patrick McKenzie has said — not written or endorsed by them.
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Their wordsit is well-understood in industry that the optimal amount of fraud is not zero.
↗Fraud Investigation is Believing Your Lying Eyesbitsaboutmoney.com 1st of 3 in this piece
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Our readingA person who has committed fraud once is likely to go on to commit fraud again in a new venture.
Their wordsthe dominant next adventure for a former fraudster is... opening up a new fraud.
↗Fraud Investigation is Believing Your Lying Eyesbitsaboutmoney.com 2nd of 3 in this piece
- 7 weeks earlier
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Their wordsThe dominant reason for this is that suggesting a concrete action to you gets you off the phone faster, and the call center aggressively minimizes time to resolution of calls and recidivism, where you call back because your problem is not solved.
↗The gift card accountability sinkbitsaboutmoney.com 2nd of 3 in this piece