What Josh Puckett thinks about SaaS

@josh-puckett · 27 positions · 0 changes of mind

Designer, advisor and investor; co-founded the design practice Iteration and the apprenticeship studio Upperstudy, after leading design teams at Wealthfront, Dropbox and Groupon.

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Josh Puckett did not write this page.

We collected these quotes from things they published elsewhere, and every quote links to where it was said. They have no account here and have not endorsed this site. Quotes are word for word; the short line under each one is our own restatement, not their wording. Their own site. Is this you? Claim it or ask us to remove it. Or tell us what is wrong here.

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Only Josh Puckett on SaaS. See everyone on SaaS

1 dated position, 2026, in their own words. Our reading of what Josh Puckett has said — not written or endorsed by them.

1 position so far — this page is not yet offered to search engines.

12 Mar 2026

Our readingDetails that show care build trust and perceived value, and affinity for a product increases when it works a little better or differently than expected, in any kind of product.

Their wordsthat builds trust, that builds like perceived value, your affinity to this product increases because it works just a little bit better or differently than you expect it to. And you can apply that everywhere, right? SaaS products, fintech products, whatever it is.

↗Josh Puckett - Crafting interfaces with uncommon careyoutube.com 11th of 18 in this recording