However much theorizing is done before shipping, nothing compares to the evidence of users trying a product and iterating from there.
Tara Seshan Product lead for ChatGPT Work at OpenAI there's a lot of like theorizing that one can do before you ship something but nothing compares to like the actual empirical evidence of seeing users try it, use it, and then iterating from there. Stop planning for 2027: how OpenAI builds product 90 days at a time | Tara Sesha and Nan Yu (OpenAI) (Lenny & Friends Summit, San Francisco, 10 September 2026)youtube.com · 10 Sept 2026 · 1:27 into the videoAll korrents from this video
Their wordsthere's a lot of like theorizing that one can do before you ship something but nothing compares to like the actual empirical evidence of seeing users try it, use it, and then iterating from there.