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← People and their mental models

Meaghan Choi's mental models

2 claims Meaghan Choi made fit 2 mental models. Most often: Affordances and signifiers, Conventions (Jakob's law). Everything they said here.

Models we see in what they say

Our reading: their claim applies the idea without naming it. The claim is theirs; filing it here is ours.

Affordances and signifiers

An interface should show what can be done and where, and give people a model of how it works.

The invisible thinking behind a product, the mental model, the interaction model and the base primitives, has long been the unsung hero of product designers.

  1. Meaghan Choi Design Lead for Claude Code at Anthropic the invisible thinking that goes behind building a product. That's one that I think I expect and hire for at Anthropic and I think has been the long unsung hero of product designers everywhere is like the mental model, the interaction model, like the base primitives that compose how you think about what you're interacting with. Meaghan Choi - Designing Claude Code (and what's coming next)youtube.com · 8 Jul 2026 · 3:38 into the videoAll korrents from this video
    the invisible thinking that goes behind building a product. That's one that I think I expect and hire for at Anthropic and I think has been the long unsung hero of product designers everywhere is like the mental model, the interaction model, like the base primitives that compose how you think about what you're interacting with.

    Watch from 3:38 plays here

    ↗Meaghan Choi - Designing Claude Code (and what's coming next)youtube.com

    8 Jul 2026 · video · 53m · spoken · machine transcript

Conventions (Jakob's law)

People bring what they learned on every other product, so familiar patterns usually win over novel ones.

The aim is to avoid inventing new UI and to make a tool feel so natural that it becomes part of the workflow.

  1. Meaghan Choi Design Lead for Claude Code at Anthropic The UI part of itself is extremely simple because in my goal, we're trying not to invent new UI. We want it to feel so natural that it just becomes intrinsically part of your workflow. Meaghan Choi - Designing Claude Code (and what's coming next)youtube.com · 8 Jul 2026 · 13:47 into the videoAll korrents from this video
    The UI part of itself is extremely simple because in my goal, we're trying not to invent new UI. We want it to feel so natural that it just becomes intrinsically part of your workflow.

    Watch from 13:47 plays here

    ↗Meaghan Choi - Designing Claude Code (and what's coming next)youtube.com

    8 Jul 2026 · video · 53m · spoken · machine transcript