Gary Klein's mental models

Their wordsSo we we want people, that's the way we break out of fixation, is we notice the anomalies. The way we get stuck in fixation and making fixation errors is we explain away the anomalies, hold on to the original wrong impression until it's far too late.

Their wordsBut the researchers who have investigated this find that scientists do the same thing. They have something that's called knowledge shields, the way all of us do, that that a a a variety of techniques for explaining away inconvenient data and anomalies. But what we're effectively doing is we're holding on to our story.

Their wordsAnd we get to this point, these are the hardest decisions people ever wrestle with. And the paradox is if the advantages and disadvantages of the two options are almost perfectly balanced, it doesn't matter which one we pick. And yet we will spend days and weeks going around in a funk, which one am I going to choose?

Their wordsI may have I may be an investor. I have a track record of calling the market right in the last five times. People say, "Wow, he really knows what he's talking about." But there are lots of people who are trying to predict which way the market is going to go. And some of them are going to get it right by chance. And people assume it's because they know what they're what they're doing, and in fact they're just the lucky ones.