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Fixation errors come from explaining away anomalies and holding on to a wrong first impression until it is far too late.

Drawn from what Gary Klein said

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What Gary Klein actually said

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  1. Gary Klein

    Research psychologist who founded naturalistic decision making

    So we we want people, that's the way we break out of fixation, is we notice the anomalies. The way we get stuck in fixation and making fixation errors is we explain away the anomalies, hold on to the original wrong impression until it's far too late.

Added to korrents 9 Aug 2022 · How quotes work · Something wrong? Tell us

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