korrents

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Today's chat-based AI tools have deep-rooted usability problems and are not the interfaces we will be using in a few years; prompt engineering is a symptom, not a career.

Drawn from what Jakob Nielsen said

What these subjects mean

design How things should be made and judged: what makes a design good, who should do the designing, and what an interface is for.

chat interfaces The text box as the way into a model: whether chat is the future of software or a terrible interface, and what replaces it.

What does the interface become when a model is on the other side?under our view: Chat is a terrible interface: a blank box has no affordances and leaves the work to the user

What Jakob Nielsen actually said

  1. Jakob Nielsen Usability pioneer; co-founder of Nielsen Norman Group…
    I doubt that the current set of generative AI tools, like ChatGPT, Bard, etc., are representative of the UIs we’ll be using in a few years because they have deep-rooted usability problems.

Added to korrents 6 Sept 2026 · How quotes work · Something wrong? Tell us

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