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Resolving workplace conflict is better achieved by changing the relationship itself than by trying to change the other person.

Drawn from what Ken Norton said

What Ken Norton actually said

Word for word, with the source under each one. They did not write this page.

  1. Ken Norton

    Executive coach for product leaders

    This helped the leader shift from wanting to change Jacob-something they couldn't control-to taking responsibility for changing the relationship-something they could.

Added to korrents 11 Aug 2026 · How quotes work · Something wrong? Tell us

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