korrents

korrents · piece

Designing Better Working Relationships

Ken Norton · 11 Aug 2026 · bringthedonuts.com ↗

2 korrents from this piece

Ken Norton did not write this page.

Every claim below was made in this piece, quoted word for word and numbered in the order the piece makes them, so you can read it there rather than take our word for it. The sentence above each quote is our reading of the claim, not their wording. Each quote was checked against a stored copy of the page at build time; where the two differ, the quote is the fact.

  1. Our reading

    Resolving workplace conflict is better achieved by changing the relationship itself than by trying to change the other person.

    Their wordsThis helped the leader shift from wanting to change Jacob-something they couldn't control-to taking responsibility for changing the relationship-something they could.

  2. Our reading

    Working relationships need to be intentionally redesigned on an ongoing basis, not defined once and left fixed.

    Their wordsThis design work is never done, and one of the goals of this intentional conversation is to open the door to revisiting this conversation as our individual needs and the needs of the relationship change.