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Human-centred design starts by solving the root issue rather than the problem as presented, which is usually the symptom.

Drawn from what Don Norman said

Subjectdesign

design How things should be made and judged: what makes a design good, who should do the designing, and what an interface is for.

On the topicWho should design software, and how?under our view: Design for users without taking their orders, and remember that you are not the user

Interesting
A private bookmark. Not a position, and never counted.

What Don Norman actually said

Word for word, with the source under each one. They did not write this page.

  1. Don Norman

    Cognitive scientist and designer

    Solve the fundamental, underlying issues, not the symptoms. We recommend starting with field studies and observations of actual practice (an applied ethnography). Ask “why?” at each issue.

    Where this was said

    ↗The Four Fundamental Principles of Human-Centered Design and Applicationjnd.org

Added to korrents 23 Jul 2019 · How quotes work · Something wrong? Tell us

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