Our readingWhat is a korrent?
Good tools make it clear how they should be used and how they should not; a chat box looks the same as a search box, a login form and a credit card field.
Drawn from what Amelia Wattenberger said
Subjectchat interfaces
What this subject means
chat interfaces The text box as the way into a model: whether chat is the future of software or a terrible interface, and what replaces it.
Mental modelAffordances and signifiers
In the views ondesignunder our view: Good design is less, and it disappears into the hand On the topicWhat does the interface become when a model is on the other side?under our view: Chat is a terrible interface: a blank box has no affordances and leaves the work to the user On the topicWhat makes a design good?under our view: Good design disappears: it is obvious to use, explains itself, and is never noticed