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Complex systems do not have one root cause, so root-cause analysis is the wrong thing to be doing.
Drawn from what Jason Cohen said
What Jason Cohen actually said
- Jason Cohen Founder of WP Engine and Smart Bear
Another as a sidebar, I hate the idea of a root cause. Complex systems do not have one root cause. They often have many interlocking things that could be done to detect earlier or to change it or to reduce or and not one root cause.
Added to korrents 7 Sept 2026 · How quotes work · Something wrong? Tell us
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