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A business should not have customers it cannot afford to lose; if you could lose a hundred at random and be fine, you have a good business.
Drawn from what Jason Fried said
What Jason Fried actually said
- Jason Fried Co-founder and CEO of 37signals (Basecamp, HEY)
If you could pick out 100 random customers and lose them and be okay, you have a good business. What you don't want are a bunch of outlier companies that you cannot afford to lose.
Where this was said
Watch from 2:16:32 plays here↗Jason Fried: Your Only Competition Is Your Costsyoutube.com
All 36 korrents from this recordingthis one is 34th
Added to korrents 25 Oct 2026 · How quotes work · Something wrong? Tell us
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